The Power of Agreements

Training Manual - by Klaus Hilgers and Jere Matlock

Work is a process of managing agreements. Underlying all our interactions with other people is our ability to negotiate, make and keep agreements. In this book, which has many drills to help you retain the information, you will discover how to create a harmonious work environment by learning the technology of agreements.

You will also learn the role agreements play in sales, customer service, staff meetings and in getting people to work together to achieve the organization's mission or purpose.

This information and drills in this training manual will help you learn:

• How to get commitment from others
• How to ask for things so you actually get them
• How to know if you can trust a person or not
• How to handle complaints and broken agreements effectively
• The eight principles for successfully managing your own agreements
• How to develop and smoothly implement good, useful policy.

Getting the job done requires agreement - in interest, thought, feeling and action -- not resistance, conflict and upset. Do the drills in this book, apply what you learn, and you'll be amazed at how effortlessly communication and work flows through your workplace!

See also the Video seminar by Klaus Hilgers, The Power of Agreements

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Order The Power of Agreements Training Manual - $45.00

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